Frequently Asked Questions

Everything you need to know...

Why do I need to have my dog groomed?

Whatever type or breed of dog it’s a good idea to have them regular groomed to ensure they are happy and healthy and looking and smelling good. Here at The Mobile Dog Groomers we will notify you if we see any changes in your dog and if they need a trip to the vets. An un-groomed dog can hide undetected health issues.

How often should I have my dog groomed?

About every 6-8 weeks but it depends on the breed of dog and how much you want to do or have time to do at home. Once we have groomed the dog The mobile Dog Groomers are happy to recommend a grooming schedule that suits you and your dog.

Why use a mobile dog grooming service?

We can fit into your busy schedule and come to you, you won’t have to take the time to drop off and pick your dog up. One on one attention for your dog and no waiting around in a cage, a less stressful environment. You also won’t have to worry if your bitch is in season.

Is they anything I can do to prepare my dog for its grooming session?

If possible ensure your dog is calm and relaxed, maybe take it for a walk before hand. Also brushing in between sessions will keep your dogs coat in good condition and will mean less matt’s and stress.

What’s the benefit of a Hydrobath?

The Hydrobath will give a therapeutic water massage to the skin and coat of your dog. This gentle massage triggers chemicals called cytokines, these chemicals affect your dogs hormonal system which bring down the level of stress hormones that weaken your dogs immune system. It will assist in stimulating the blood circulation which in turn will increase the amount of oxygen reaching body tissue.

What products do you use?

We use TIGI Pethead grooming products which are pH adjusted and free of Paraben, sulfate, DEA and are cruelty free. We also use Groomers shampoos and conditioners which use natural ingredients.

When should my puppy first be groomed?

After their 2nd vaccination. It is a good idea to get your puppy used to grooming as soon as possible so that grooming is something it looks forward to.

How long will the grooming session take?

This depends on the breed of dog and the service required, it usually takes 1hr but please allow up to 2hrs.

How long until I can get an appointment?

We can usually book your appointment within a week. However there are times during the year which become very busy and it is recommended to schedule as far as 2 or more weeks ahead by using our online booking system on our web site or by giving us a call.

What if I can’t make the appointment?

We need at 24hrs notice if you need to re-arrange your appointment otherwise a cancellation fee will be charged.

My dog is very nervous, can you help?

Yes, we are happy to work with nervous dogs, it may mean that rather than a full groom we start with a wash and dry and build the relationship and trust from there.

How come I get an answering machine when I call?

We are probably either driving or grooming a dog. We do not pick up the phone while grooming dogs because it can be unsafe for the dog and for the groomer if they are not fully focused on the dog.